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Digital co-workers

Software that takes on a job, not just a question.

A digital co-worker is given one piece of your firm's work. It learns how your people do it, runs the parts that can run on their own, and prepares your people for the parts that need a person.

Watch one at work Work out what it's worth
Co-worker

Illustrative sample

Job
Rank the accounts worth winning
Owner
Your head of business development
Rules
Nothing goes out without a person
Reads
Your CRM, your past wins, public signals
Record
Every step kept

What it is

Not a chatbot. Not a script.

  • Which accounts should we call?

    Here are ten names.

    Waiting for the next question

    A chatbot. It waits for a question, answers it, and starts again next time.

  • Stopped at step 3

    An automation script. It follows fixed steps. When something changes, it stops or gets it wrong.

  • Asks a person

    Record

    A digital co-worker. It owns a piece of work from start to finish, decides the next step inside rules you set, and asks a person when it should.

  • Illustrative sample

Why now

Buyers decide early and reward speed, and AI can now do the preparation.

The research points the same way. The firm a buyer already knows, and the one that answers first, wins the conversation. AI can now do the groundwork that makes both possible, as long as a person checks it.

  • 86%

    of business buyers start with a 'Day One list' of suppliers, and 92% say they buy from it.

    Source: Google and Bain & Company, B2B Discovery to Devotion, 2022, n=1,208.

    How clients choose

  • 7×

    Firms that tried to reach an enquiry within an hour were nearly seven times as likely to have a real conversation with a decision maker as firms that waited an hour longer.

    Source: Oldroyd, McElheran and Elkington, Harvard Business Review, 2011.

    How clients choose

  • 23%

    of 2,241 firms never answered a web enquiry at all.

    Source: the same HBR audit, 2011.

    How clients choose

  • 36%

    more customer issues resolved per hour by the least experienced support staff using an AI assistant, and 15% on average.

    Source: Brynjolfsson, Li and Raymond, Quarterly Journal of Economics, 2025.

    AI at work

  • 19 pts

    fewer right answers when consultants used AI on a task it couldn't handle. That's why a person still checks the work.

    Source: Dell'Acqua et al., Organization Science, 2026.

    AI at work

Watch one at work

Watch Scout rank your market.

One co-worker, one job, from start to finish. Scroll to move through it.

Skip the walkthrough

  1. 01

    Learns your firm

    It starts with what you've already won.

  2. 02

    Scans the market

    It looks wider than your list.

  3. 03

    Reads the signals

    Then it checks what's changed.

  4. 04

    Ranks, with a reason

    Every account gets a score and a reason to talk now.

  5. 05

    Hands it to a person

    The top five go to your owner's queue.

  6. 06

    Learns from the decision

    Your call becomes its rule.

Illustrative sample. Firms and numbers are invented.

For your team

Your people spend their time where trust decides.

Researching 40 accounts by hand: about 21 hours

Reviewing what a co-worker prepared: about 4 to 7 hours

Based on 31.8 minutes per account by hand, measured at a client in 2026, and 6 to 10 minutes to review. Your numbers will differ.

Illustrative sample

  • For the owner

    A ranked queue every morning, not a blank list.

  • For the team

    Every conversation arrives prepared, with the context gathered and a draft ready.

  • For leadership

    A record of what worked, so instinct becomes evidence.

Work it out for your team

Where a step can run on its own, it does. Where it needs a person, that person is ready.

Runs on its own

  • Research
  • Ranking and sorting
  • Checking and enriching data
  • Drafting answers to what comes in
  • Reminders

Works beside your people

  • First approaches
  • Negotiation
  • Introductions
  • Meetings that need a person

Leave as it is

Anything a co-worker wouldn't improve. We'll tell you.

Illustrative sample

Five things every co-worker has.

Co-worker

Illustrative sample

  1. A job

    Rank the accounts worth winning

    One piece of work, written down: what it's for, and what done looks like.

  2. A named owner

    Your head of business development

    A person in your firm who reviews its work and answers for it.

  3. Rules

    Nothing goes out without a person

    What it may do, what it must not do, and which actions need a person.

  4. What it can read

    Your CRM, your past wins, public signals

    Only the knowledge and history its job needs.

  5. A record

    Every step kept

    Every step it takes is recorded, so you can see what it did and why.

See how the platform keeps it in line

Four co-workers for new sales.

Beyond new sales, we make co-workers to measure for the rest of your firm. See Custom co-workers

Questions

  • No. It takes on the steps that don't need a person, so your people spend their time on the ones that do.

  • A named owner in your firm. Every co-worker has one, and everything it does is recorded.

  • Not at launch. A person from your firm sends every message. Any automatic sending later is your choice, inside rules you set and can see.

  • No. We build, run and maintain the co-workers. Your team reviews their work and decides what goes out.

Not sure where one would fit?

Start with Discovery. We map how the work really runs, and tell you what's worth handing over.

Start with DiscoveryWork out what it's worth